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#1 Customer Service agency
Outsourcing Service starting at just €16 Per hour
Extend your in-house team with a support operation that’s trained to live and breathe your brand voice. Delight your customers with teams trained to respond to your customers exactly as you would.
- Pas As You Go
- Felixable
- 24/7
4.8
/5.0
120
Happy customers
Trusted by global companies
10+ years of experience in the E-commerce world.
Why BBE Social
BBE Social delivers exceptional customer service solutions tailored for your webshop, prioritizing swift and precise support every day of the week. Trust us to enhance your customer experience and ensure satisfaction, no matter when your customers reach out!
Customer success solutions
multilingual support
Our multilingual customer service experts are committed to providing customers with the best customer service experience. We handle your customer service, so you don’t have to.
- English
- Germany
- French
- Swedish
- Norwegian
- Danish
- Spanish
- Italian
- Dutch
Pricing plans
Find the right Solution
Custom Tailored Packages for You
Save 25% !
E-Mail Handling Solutions
All the features you need
€16
/hour
Enjoy a range of features designed to enhance your project management experience, all at a price that fits your budget.
- handle 30 e-mails per hour
- Engage more customers
- Understand your customers
- Inbound call center
Save 40% !
Klarna & PayPal troubleshooting
€17
/hour
Includes Everything You Need:
Enjoy a range of features designed to enhance your project management experience, all at a price that fits your budget.
- cash flow enhancments
- daily handling
- 10-12 Klarna/Paypal issues per hour
- Experts supporting
Save 25% !
Live Chat Support Agents
€17.5
/hour
Enjoy a range of features designed to enhance your project management experience, all at a price that fits your budget.
- Improves customer engagement
- 24/7 support
- Faster customer inquiry resolution
- Increases conversion
Testimonials
What our customers say
Discover what our customers have to say about their experience with BBE Social and the results we’ve helped them achieve.
Since I started working with BBE Social I have been completely unburdened. They answer questions faster & better than I did! In no time they had knowledge of the products to be able to give the best advice to the customers. Highly recommended!
Frederic Hill
Shop Owner
Customer service together with BBE Social is really a party. I feel unburdened, our customers are happy, the rate is more than reasonable and HCC actively thinks along in the search for sustainable solutions for even more customer satisfaction.
Ravi B.
Factory Owner
BBE Social does the customer service of my webshop and I can say nothing else that I am super satisfied! They respond quickly to everything and certainly professional! I will recommend them to everyone, you will not regret it!
Khyati S. H.
Shop Owner
WE MAKE YOUR LIFE EASIER
We're here to help.
Don’t have time to answer your customers?
Let us help you, we will be your customer service. We are different from others. Smarter, more welcoming and efficient. We answer questions, solve problems, check shipping information, validate returns, provide refunds, respond to reviews immediately and keep your administration in order.
Help Center
Got a question? Get your answers
01. How do I get started with your services?
Simply contact us through our website or give us a call. We’ll discuss your requirements and create a customized solution for your business.
02. What kind of email support do you provide?
We handle all aspects of email support, including answering customer inquiries, resolving issues, and providing proactive communication.
03. Can you handle Klarna payment issues for my customers?
Absolutely. We have expertise in resolving Klarna related queries, including payment plans, refunds, and order management.
04. Who will be handling my customer support?
our support will be handled by our team of highly trained and experienced customer service professionals.
05. How secure is my customer data?
We take data security very seriously. We employ industry-standard security measures to protect your customer information. We are happy to discuss our specific security protocols with you.