We are BBE Social - Customer Service Agency

Outsourcing service starting at just €16 per hour

Extend your in-house team with a support operation trained to live and breathe your brand voice. Delight your customers with teams that respond exactly as you would.

Sarah Mitchell
24/7 Support
Customer Care
Client Satisfaction

10+ years of experience in the E-commerce world.

Pre-sales support94%
Multilingual support91%
E-Comm operations94%
Solve customer issues84%

Why BBE Social

BBE Social delivers exceptional customer service solutions tailored for your webshop, prioritizing swift and precise support every day of the week.

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BBE Social Team

Our Services

E-mail Handling
Resolve Klarna issues
PayPal troubleshooting issues
Live chat agents
Support Team

Customer success solutions

Multilingual support

Our multilingual customer service experts are committed to providing customers with the best customer service experience. We handle your customer service, so you don’t have to.

  • EnglishEnglish
  • GermanyGermany
  • FrenchFrench
  • SwedishSwedish
  • NorwegianNorwegian
  • DanishDanish
  • SpanishSpanish
  • ItalianItalian
  • DutchDutch

Trusted By Global Companies

Brand 1
Brand 2
Brand 3
Brand 5
Brand 6

WE MAKE YOUR LIFE EASIER

We're here to help. Don’t have time to answer your customers? Let us help you, we will be your customer service. We are different from others. Smarter, more welcoming and efficient. We answer questions, solve problems, check shipping information, validate returns, provide refunds, respond to reviews immediately and keep your administration in order.

Customer Service
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E-Mail Handling Solutions

Our Email Handling Solutions package ensures your customer inquiries are addressed promptly and professionally. Perfect for businesses seeking reliable email support without managing internal staff.

No Setup Fees 24/7 Support Cancel Anytime
17.5 / Month
  • Fast response time
  • 24/7 customer support
  • Multi-channel support
  • Trained support agents

Ideal für wachsende Unternehmen, die zuverlässige und skalierbare Unterstützung benötigen.

price image% 15 OFF

Klarna & PayPal Troubleshooting

This package is designed for businesses using payment platforms like Klarna and PayPal. Our experts handle all payment-related issues efficiently, ensuring smooth transactions and satisfied customers.

No Setup Fees 24/7 Support Cancel Anytime
20 / Month
  • First-contact resolution
  • Customer-focused approach
  • Reliable service quality
  • Seamless customer experience

Ideal für wachsende Unternehmen, die zuverlässige und skalierbare Unterstützung benötigen.

price image% 20 OFF

Live Chat Support Agents

Our Live Chat Support package allows you to offer instant, real-time support to your customers. Agents are trained to provide proactive assistance, ensure data privacy, and generate performance insights for continuous improvement.

No Setup Fees 24/7 Support Cancel Anytime
19 / Month
  • Proactive issue handling
  • Human-centered support
  • Data privacy guaranteed
  • Performance tracking reports

Ideal für wachsende Unternehmen, die zuverlässige und skalierbare Unterstützung benötigen.

price image% 10 OFF

Review Handling Services

Our Review Handling service manages both positive and negative reviews professionally to protect your brand reputation and build customer trust.

No Setup Fees 24/7 Support Cancel Anytime
20 / Month
  • Handling negative reviews professionally
  • Responding to positive reviews
  • Brand reputation management
  • Experienced support agents

Ideal für wachsende Unternehmen, die zuverlässige und skalierbare Unterstützung benötigen.

Customer Testimonials

Ahmed Ali

Amazing service and a wonderful experience. I highly recommend it to everyone looking for quality service.

Sara Mohamed

I am extremely satisfied with the support and guidance provided. Truly excellent!

Omar Khaled

Professional, friendly, and reliable. They went above and beyond my expectations.

Lina Adel

The team is amazing! Everything was smooth and enjoyable from start to finish.

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